Return Policy
Last updated:
Overview
At ximthorevomrelon, we want you to be completely satisfied with your curtain system purchase. This Return Policy outlines the terms and conditions for returns and exchanges.
Return Eligibility
To be eligible for a return, your curtain system must meet the following conditions:
- The item must be unused and in its original condition
- The item must be in its original packaging
- The return must be requested within 30 days of purchase
- You must provide proof of purchase
Return Process
To initiate a return, please contact us using the information provided below. We will provide you with return instructions and a return authorization number.
Once we receive your returned item and verify its condition, we will process your refund or exchange within 5-7 business days.
Refunds
Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear in your account after we process your return.
Exchanges
If you need to exchange your curtain system for a different size, color, or style, please contact us. Exchanges are subject to product availability.
Non-Returnable Items
The following items cannot be returned:
- Custom-made or personalized curtain systems
- Items that have been damaged due to misuse or normal wear
- Items that have been used or installed
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
Contact Us
If you have questions about our Return Policy or need to initiate a return, please contact us at:
ximthorevomrelon
42 A St, Boston, MA 02127, United States
Phone: +1 (781) 746-7110
Email: request@ximthorevomrelon.world